Q. Are you manufacturer and where do you based?A. Yes, We are a Jewelry Manufacturer.
All of our jewelry produce by ourselves in our own factory.
Our factory and office are located at: 2628 Krung Thonburi Soi 2 Krung Thonburi Road, Banglampu Lang, Klongsan
Bangkok, 10600 , Thailand
You are welcome to visit as whenever you come to Bangkok.

Q. Are there is any discounts offered if I purchase in large quantities?A. Yes, We do offer discount for big orders, please check our Discount Policy for more details.

Q. Do you also accept custom made jewelry designs?A. Yes, We would consider making your own jewelry designs. The minimum order per your own model is between 50 to 200Pcs/Pairs.
Please contact us with full details to obtain more information.

Q. Do you also deal in other materials besides 925 Sterling silver?A. Yes, ELF925 manufacturer dealing with 316L Stainless Steel, Gold, Austrian & Swarovski crystals, AAA Grade Cubic Zirconia, semi precious stones, diamonds and other base metals & stones.

Q. How can I specify the Ring Sizes for an order that I place online?A. The sizes and quantities available in stock for each ring can be viewed on the individual product page of each one of the ring design. Rings that do not show sizes are free size (adjustable). We refer and apply the following international standard ring sizes, so you can always check the exact size that you need.
the size of the rings in our site is the USA size.

Q. How long does it take to receive my order?A. All items shown on our website are in stock and will ship within 24 to 48 hours from the payment day.
As soon as your order is shipped we will email you the airway bill number so you can start tracking your shipment online. FedEx, DHL, UPS usually takes between 3 to 5 days for delivery. This can be subject to customs clearance delays in your country. For more details please feel free to contact us.

Q. Is all your silver jewelry is 925 Sterling Silver?A. YES, All of our Silver Jewelry items are made with a minimum of 92.50% pure Silver mixed with other alloy to make the desired 92.5% Sterling Silver jewelry, We are NOT using base metal and just plate it in silver, All are genuine 925 sterling silver.

Q. Is your Silver jewelry Nickel and Lead free?A. Yes, Our 925 Sterling Silver Jewelry conforms to International, European an American legislation regarding lead, nickel and heavy metal content. Our goods are regularly tested to ensure compliance with these laws.

Q. Which company do you use for shipping?A. We are using FedEx, UPS and DHL as they offer the best security, delivery and value for money.
If you prefer to use in any other shipping company instead of those 3, such as Air Mail Registered please let us know.

Q. What forms of payments do you accept?A. We accept payments by PayPal, Credit cards and Bank wire transfer only.

Q. What if I want to order in greater quantities than the current stock at your website?A. To order quantities greater than the amount we have in our stock and to see our full range of items, Please log in as a Bulk Order in our sign in page.
You will also get our best prices for placing a production order with us.

Q. What is E-coating?A. E-coating, also known as electro-coating or electro deposition, is a method that uses electrical current to coat a metal surface with an organic lacquer, covering every nook and cranny on the jewelry with an even and consistent protective coat. This coat protects the sterling silver used to create the jewelry. E-coated jewelry isn't as shiny as rhodium plated pieces and has a warmer tone in color, but it lets the natural beauty of the sterling silver come through without fear of damage.

Q. What is your minimum order required?A. Our minimum order required are only $99 for your total order. You can start with any quantity you want (even one piece per design).